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Transforming Soigné Homes’ Customer Engagement Strategy with PhotoCircle

Industry: Construction
Country: USA

Soigné Homes is a distinguished boutique builder based in McCall, Idaho, specializing in all phases of luxury residential construction and renovation. They cater to a luxury niche of second, third, or even fourth homeowners spread across diverse geographical locations, presents a distinct challenge:

How do you keep clients deeply involved in long-term luxury projects when they can’t be physically present?

Recognizing this challenge, Soigné Homes sought a solution to bridge the geographical gap and enable seamless communication with their clients. Their search led them to PhotoCircle for Business.

“Before PhotoCircle, we spent a great deal of time on each project conducting stakeholder management and resending progress updates to everyone involved. PhotoCircle saves us time, ensures nothing slips through the cracks, and helps improve our client experience.”

The Challenge: Bridging the Geographical Gap

For Soigné Homes, maintaining a strong relationship with clients over extended projects was paramount. The luxury projects they manage often span several years, requiring consistent collaboration and engagement throughout.

The Solution: PhotoCircle for Seamless Engagement

To meet these needs, Soigné Homes adopted PhotoCircle for Business, leveraging its secure media-sharing platform to impove customer engagement.

Here’s How PhotoCircle Helped Soigné Homes:

“In our industry, transparency can make or break you, PhotoCircle offers us a distinct competitive advantage. It enables us to build trust and transparency with our clients from the outset.”

Key Outcomes: Engaging Clients, Building Trust

Enhanced Client Engagement

PhotoCircle allows Soigné Homes to maintain strong connections with clients, keeping them excited and engaged throughout the years-long journey.

Streamlined Communication

The platform reduces time spent managing stakeholders and resending progress updates, allowing teams to focus on delivering exceptional results.

Trust and Transparency

PhotoCircle fosters trust through transparent, real-time updates and open communication, providing Soigné Homes with a competitive edge in their luxury market.

Showcasing Excellence

Sharing past projects via PhotoCircle elevates the client acquisition process, illustrating Soigné Homes’ expertise and the art of possibility.

“PhotoCircle helps us build long-term relationships with our clients and their extended families as they watch their dream home come to life”

Conclusion: Transforming Customer Engagement

PhotoCircle has become indispensable to Soigné Homes, seamlessly bridging the geographical gap through real-time updates and fostering a deeper sense of involvement for their clients. By transforming communication, building trust, and creating excitement, PhotoCircle has elevated Soigné Homes’ customer engagement strategy to new heights.

Ready to Elevate Your Customer Experience?

_Contact our team today to discover how PhotoCircle can enhance communication, build trust, and elevate your customer experience.
_info@photocircleapp.com | www.photocircleapp.com

PhotoCircle - Private photo sharing for families, friends, schools, and businesses

Upgrade to PhotoCircle+ logotype featuring the word ‘photocircle’ in lowercase letters, and a red plus sign next to it.

A visual step by step guide to upgrade to PhotoCircle+ within the app.

1Open Settings

2Tap PhotoCircle Plan

3Choose your plan and tap Get PhotoCircle+

Download on the App Store button. Get it on Google Play button.
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Basic

Ad-free for internal users, Custom Branding, Roles & Permissions, 30-Day Data Recovery, 1-Minute Videos, Search, File Upload, Moderation, Consent & Guidelines, Standard Media Quality (3 MP, 720p videos).

Number of Seats
Media Package
Annual
Monthly

$36 per year - 44% Savings

$20
per
year
Subscribe

Who Needs a Seat?

A PhotoCircle Education & Nonprofit seat is required for those who work for, or on behalf of, your company/organization and use PhotoCircle.

Need a Seat (paid) No Seat Needed (free)
Employees Customers
Staff Volunteers
Faculty Parents
Contractors The Congregation

For example, an organization may have 1000 employees but only 5 of those employees use PhotoCircle. In this case, they would require 5 seats.

Billing Policy

At the beginning of each billing cycle, you will be charged for the number of seats enabled in your workspace.

A PhotoCircle Premium* seat is required for anyone using PhotoCircle who works for or on behalf of your company or organization. When a user’s account is disabled, a seat license is available and may be assigned to a new user. When new users are added to your workspace and there are no seats available, your account will charged for the prorated time left in your billing cycle.

Your customers/audience do not need a PhotoCircle Premium seat in order to use PhotoCircle. If they are not working for, or on behalf of, your company/organization they are considered a customer/audience user.

Sharing a login is a violation of PhotoCircle’s terms of use and will result in additional fees or the immediate cancellation of services. PhotoCircle reserves the right to audit accounts.

You may switch between plans at any time. If you upgrade your plan (e.g., switching from Standard to High Resolution), you will be charged. If you downgrade your subscription, your account will be credited, and that credit can be used toward future invoices.

* PhotoCircle Education & Nonprofit and PhotoCircle Teams & Business are PhotoCircle Premium plans

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Advanced

Ad-free for all users, Custom Branding, Roles & Permissions, 90-Day Data Recovery, 4-Minute Videos, Search, File Upload, Moderation, Consent & Guidelines, Standard Media Quality (3 MP, 720p videos) or Enhanced Media Quality (12 MP, 1080p videos).

Number of Seats
Media Package
Annual
Monthly

$120 per year - 50% Savings

$60
per
year
Subscribe

Who Needs a Seat?

A PhotoCircle Education & Nonprofit seat is required for those who work for, or on behalf of, your company/organization and use PhotoCircle.

Need a Seat (paid) No Seat Needed (free)
Employees Customers
Staff Volunteers
Faculty Parents
Contractors The Congregation

For example, an organization may have 1000 employees but only 5 of those employees use PhotoCircle. In this case, they would require 5 seats.

Billing Policy

At the beginning of each billing cycle, you will be charged for the number of seats enabled in your workspace.

A PhotoCircle Premium* seat is required for anyone using PhotoCircle who works for or on behalf of your company or organization. When a user’s account is disabled, a seat license is available and may be assigned to a new user. When new users are added to your workspace and there are no seats available, your account will charged for the prorated time left in your billing cycle.

Your customers/audience do not need a PhotoCircle Premium seat in order to use PhotoCircle. If they are not working for, or on behalf of, your company/organization they are considered a customer/audience user.

Sharing a login is a violation of PhotoCircle’s terms of use and will result in additional fees or the immediate cancellation of services. PhotoCircle reserves the right to audit accounts.

You may switch between plans at any time. If you upgrade your plan (e.g., switching from Standard to High Resolution), you will be charged. If you downgrade your subscription, your account will be credited, and that credit can be used toward future invoices.

* PhotoCircle Education & Nonprofit and PhotoCircle Teams & Business are PhotoCircle Premium plans

Close

Business

Ad-free, Custom Branding, Roles & Permissions, 30-day data recovery, 4-Minute Videos, Search, File Upload, Moderation, Consent & Guidelines, Standard Media Quality (3 MP, 720p videos) or Enhanced Media Quality (12 MP, 1080p videos).

Number of Seats
Media Package
Annual
Monthly

$180 per year - 33% Savings

$120
per
year
Subscribe

Who Needs a Seat?

A PhotoCircle Teams & Business seat is required for those who work for, or on behalf of, your company/organization and use PhotoCircle.

Need a Seat (paid) No Seat Needed (free)
Employees Customers
Staff Volunteers
Faculty Parents
Contractors The Congregation

For example, an organization may have 1000 employees but only 5 of those employees use PhotoCircle. In this case, they would require 5 seats.

Billing Policy

At the beginning of each billing cycle, you will be charged for the number of seats enabled in your workspace.

A PhotoCircle Premium* seat is required for anyone using PhotoCircle who works for or on behalf of your company or organization. When a user’s account is disabled, a seat license is available and may be assigned to a new user. When new users are added to your workspace and there are no seats available, your account will charged for the prorated time left in your billing cycle.

Your customers/audience do not need a PhotoCircle Premium seat in order to use PhotoCircle. If they are not working for, or on behalf of, your company/organization they are considered a customer/audience user.

Sharing a login is a violation of PhotoCircle’s terms of use and will result in additional fees or the immediate cancellation of services. PhotoCircle reserves the right to audit accounts.

You may switch between plans at any time. If you upgrade your plan (e.g., switching from Standard to High Resolution), you will be charged. If you downgrade your subscription, your account will be credited, and that credit can be used toward future invoices.

* PhotoCircle Education & Nonprofit and PhotoCircle Teams & Business are PhotoCircle Premium plans

Close

Enterprise

Ad-free, Custom Branding, Roles & Permissions, 90-day data recovery, SSO enforcement, API integrations, Internal Legal Policies, Archiving, Reporting, Standard Media Quality (3 MP, 720p videos) or Enhanced Media Quality (12 MP, 1080p videos).

Number of Seats
Media Package
$180
per
year
Subscribe

Who Needs a Seat?

A PhotoCircle Teams & Business seat is required for those who work for, or on behalf of, your company/organization and use PhotoCircle.

Need a Seat (paid) No Seat Needed (free)
Employees Customers
Staff Volunteers
Faculty Parents
Contractors The Congregation

For example, an organization may have 1000 employees but only 5 of those employees use PhotoCircle. In this case, they would require 5 seats.

Billing Policy

At the beginning of each billing cycle, you will be charged for the number of seats enabled in your workspace.

A PhotoCircle Premium* seat is required for anyone using PhotoCircle who works for or on behalf of your company or organization. When a user’s account is disabled, a seat license is available and may be assigned to a new user. When new users are added to your workspace and there are no seats available, your account will charged for the prorated time left in your billing cycle.

Your customers/audience do not need a PhotoCircle Premium seat in order to use PhotoCircle. If they are not working for, or on behalf of, your company/organization they are considered a customer/audience user.

Sharing a login is a violation of PhotoCircle’s terms of use and will result in additional fees or the immediate cancellation of services. PhotoCircle reserves the right to audit accounts.

You may switch between plans at any time. If you upgrade your plan (e.g., switching from Standard to High Resolution), you will be charged. If you downgrade your subscription, your account will be credited, and that credit can be used toward future invoices.

* PhotoCircle Education & Nonprofit and PhotoCircle Teams & Business are PhotoCircle Premium plans

Close